Indi Young: Empathy for Engineers

Engineers often dismiss their social skills, saying things like, "I'm good with machines, but not with people." Sound familiar? At the same time, today's development practices require engineers to connect their work to the people they're supporting. Engineers need to know how to understand their users, their teammates, their stakeholders, and much more. One of the most powerful tools in the social skills toolbox is empathy. Indi Young will introduce you to different types of empathy, their uses and explicitly explain how to develop and apply empathy as an engineer. If you've ever struggled to understand empathy and how it applies to your work as a software professional, this is the talk for you.